询盘回复范文-客户投诉产品质量有问题

Dear customer,

　　I received the boots but I can't sell them because the Gucci box was ripped up if you can't secure the packages better than that then you will not be hearing from me again!

　　Dear friend,

　　I am very sorry to hear that. The damage must happened during transportation. I usually make sure everything is in good condition before shipping products out. I make sure giving you more discounts to make up when you buy from me next time. Thanks for your understanding.

Best Regards

 

亲爱的客户,

我收到了靴子，但我不能卖掉它们，因为Gucci的盒子被撕破了，如果你不能更好地保护包裹，那么你就不会再收到我的消息了!

亲爱的朋友,

听到这个消息我很难过。损坏一定是在运输过程中发生的。我通常会在发货前确保所有东西都完好无损。下次你从我这里买东西的时候，我保证给你更多的折扣。谢谢你的理解。

致以最亲切的问候