询盘回复范文-已付款订单的回复

Dear ,

　　I am very glad to hear from you. The biggest size we have is 39. And this shoes is little bigger in size. So I think 39 will fit.

　　If you have any other questions, Please feel free let me know.

　　We are looking forward to getting your early reply.

Best Regards

 

亲爱的,

很高兴收到你的来信。我们最大的尺码是39号。这双鞋的尺寸稍微大一点。所以我认为39个合适。

如果您还有什么问题，请随时与我联系。

我们期待早日得到您的答复。

致以最亲切的问候

已发货并告知买家

 

模板一：

Dear X,

 

Thank you for shopping with us. We have shipped out your order (order ID: xxx) on Feb. 10th by EMS. The tracking number is xxx. It will take 5-10 workdays to reach your destination, but please check the tracking information for updated information. Thank you for your patience!

 

If you have any further questions, please feel free to contact me.

 

Best Regards,

 

(Your name)

 

 

 

尊敬的X：

 

谢谢你和我们一起购物。

 

我们已于2月10日通过EMS发出您的订单（订单ID:xxx）。追踪号码是xxx。到达目的地需要5-10个工作日，但请查看跟踪信息以获取最新信息。谢谢你的耐心！

 

如果您有任何进一步的问题，请随时与我联系。

 

顺致敬意，

 

（您的姓名）

 

 

 

模板二：

Dear [Customer Name],

 

I hope this message finds you well. I am writing to inform you that your order has been shipped and is currently en route to your location.

 

We have dispatched your order on [Date of Dispatch], and it should arrive at your doorstep on or before [Expected Delivery Date]. You can track the status of your shipment by using the tracking number provided in your order confirmation email.

 

I would like to take this opportunity to thank you for choosing us as your supplier. If you have any questions or concerns about your order, please do not hesitate to contact us. We are always here to assist you.

 

Once again, thank you for your business, and we look forward to serving you in the future.

 

Best regards,

 

[Your Name]

 

 

 

尊敬的【客户名称】：，

 

我希望这条信息能让你感觉良好。我写信通知您，您的订单已经发货，目前正在前往您所在地的途中。

 

我们已于【发货日期】发货，订单应于【预期交付日期】或之前到达您家门口。您可以使用订单确认电子邮件中提供的跟踪号码来跟踪您的发货状态。

 

我想借此机会感谢您选择我们作为您的供应商。如果您对订单有任何疑问或疑虑，请随时与我们联系。我们随时为您提供帮助。

 

再次感谢您的业务，我们期待着在未来为您服务。

 

顺致敬意，

 

[您的姓名]

 

 

 

物流遇到问题

 

模板一：

Dear X,

 

Thank you for your inquiry; I am happy to contact you. We would like to confirm that we sent the package on 16 Jan, 2012. However, we were informed package did not arrive due to shipping problems with the delivery company. We have re-sent your order by EMS; the new tracking number is: XXX. It usually takes 7 days to arrive to your destination. We are very sorry for the inconvenience. Thank you for your patience.

 

If you have any further questions, please feel free to contact me.

 

Best Regards,

 

(Your name)

 

 

 

尊敬的X：

 

感谢您的询问；我很高兴与您联系。我们想确认一下，我们在2012年1月16日寄出了包裹。然而，我们被告知由于快递公司的运输问题，包裹没有到达。我们已经通过EMS重新发送了您的订单；新的跟踪编号是：XXX。通常需要7天才能到达目的地。给您带来的不便，我们深表歉意。谢谢你的耐心。

 

如果您有任何进一步的问题，请随时与我联系

 

谨致问候

 

（您的姓名）

 

 

 

模板二：

Dear [Customer Name],

 

I hope this message finds you well. I am writing to inform you that we have encountered an unforeseen issue with the delivery of your order.

 

Unfortunately, due to unforeseen circumstances, your order has been delayed. We are currently working with our logistics partner to resolve the issue and get your order delivered to you as soon as possible.

 

We sincerely apologize for the inconvenience this has caused you, and we assure you that we are doing everything in our power to expedite the process. We will keep you updated on the status of your shipment, and we appreciate your patience in this matter.

 

If you have any questions or concerns, please do not hesitate to contact us. We value your business and appreciate your understanding.

 

Thank you for your patience and understanding.

 

Best regards,

 

[Your Name]

 

 

 

尊敬的【客户名称】：

 

我希望这条信息能让你感觉良好。我写信通知您，我们在交付您的订单时遇到了一个不可预见的问题。

 

不幸的是，由于不可预见的情况，您的订单被推迟了。我们目前正在与物流合作伙伴合作解决问题，并尽快将您的订单交付给您。

 

我们对由此给您带来的不便深表歉意，并向您保证，我们正在尽一切努力加快这一进程。我们将随时向您通报货物的最新情况，并感谢您在这件事上的耐心等待。

 

如果您有任何问题或疑虑，请随时与我们联系。我们重视您的业务，并感谢您的理解。

 

感谢您的耐心和理解。

 

顺致敬意，

 

[您的姓名]